Overview

Canoptics, Inc. ("Canoptics," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Register for an account
  • Request a demo
  • Subscribe to our newsletter
  • Contact us with inquiries
  • Apply for a job

This information may include your name, email address, phone number, company name, job title, and any other information you choose to provide.

Usage Data

We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.

Customer Data

When you use our platform, you may upload or we may process geospatial data, asset information, and other data related to your infrastructure. This data is processed solely to provide our services to you.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Communicate with you about products, services, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and abuse

Data Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist in our operations
  • Business partners with your consent
  • Legal authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption at rest and in transit, access controls, and regular security assessments. We are SOC 2 Type II certified.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data by contacting us at privacy@canoptics.ai.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or port your data. To exercise these rights, contact us at privacy@canoptics.ai.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Canoptics, Inc.
548 Market Street, Suite 95879
San Francisco, CA 94104
privacy@canoptics.ai